CIS-ITSM LATEST TEST TESTKING, FREE CIS-ITSM UPDATES

CIS-ITSM Latest Test Testking, Free CIS-ITSM Updates

CIS-ITSM Latest Test Testking, Free CIS-ITSM Updates

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Tags: CIS-ITSM Latest Test Testking, Free CIS-ITSM Updates, Vce CIS-ITSM Free, CIS-ITSM Reliable Exam Guide, CIS-ITSM Test Dumps Pdf

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ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q32-Q37):

NEW QUESTION # 32
Your customer wants a catalog to contain two items:
1. A request with 1 approval and 2 fulfillment tasks
2. A link to a knowledge article
What type of item would you use to satisfy the requirement for the Construction request?

  • A. Catalog Item
  • B. Content Item
  • C. Order Guide
  • D. Record Producer

Answer: A


NEW QUESTION # 33
Which of the following roles is allowed to create a new CI class? (Choose two.)

  • A. admin
  • B. itil_admin
  • C. itil
  • D. cmdb_read

Answer: A,B


NEW QUESTION # 34
In the Quebec release of Change management, what new architectural features were added?

  • A. Change PIR Assessments, Change Designer and Change Approval Policies
  • B. Change Flows, Change Designer and Change Approval Matrix
  • C. Catalog builder and Change Designer
  • D. Change Models, Change Flows and State Transition Models

Answer: D


NEW QUESTION # 35
A Knowledge Article can be associated with multiple Knowledge Bases.

  • A. True
  • B. False

Answer: B

Explanation:
Explanation
A knowledge article can be associated with only one knowledge base.


NEW QUESTION # 36
Which field on the incident table automatically tracks the TOTAL elapsed time between when an incident is created until the time it is resolved?

  • A. Resolve Time [calendar_stc]
  • B. Business Resolve Time [business_stc]
  • C. Business Duration [business_duration]
  • D. Duration [calendar_duration]

Answer: D


NEW QUESTION # 37
......

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